The Segal Institute for Clinical Research recruitment team is looking for quality people, because our continued success has lead to our growth. Please fill out the form below and copy and paste your resume. Someone will be in touch with you shortly.

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OPEN POSITIONS

Reports to: Vice President
Department: Administration

Summary:

The Business Development Specialist manages the business development function across all sites, ensuring that the business development function adequately supports the company in meeting site specific and company-wide goals. The Business Development Specialist approaches their role from a results driven and goal oriented perspective, approaching their tasks with energy and an innovative mindset to ensure that Segal Trials’ study pipeline supports the company’s mission and goals. The individual in this position creates and manages business development operations as needed and also works closely with other Segal Trials management teams to ensure enterprise success. The Business Development Specialist ensures that all prospective sponsors and clients are handled with the highest level of customer service and professionalism and that quotas for future trials are met.

ESSENTIAL JOB FUNCTIONS

  • Possesses strong organizational skills
    • Able to prioritize, delegate, direct, support, assign and evaluate others’ work.
    • Follows through on assignments
  • Able to work independently.
  • Functions well in a high-pressure environment.
  • Strong Customer Service orientation.
  • Goal and solutions oriented.
  • Possesses excellent communication skills.
    • Exhibits strong verbal and written communication skills through positive interactions with coworkers, managers, clients and vendors.
  • Displays team collaboration skills
    • Works effectively and collaboratively with team members to accomplish goals
  • Curious and passionate about learning and innovation.
  • Skilled at thoughtful risk taking to accomplish tasks.
  • Able to balance tasks with competing priorities.
  • Able to accept direction and constructive criticism from supervisors and managers.

REQUIREMENTS

  • 3 years previous experience in clinical research required.
  • Previous Sales or business development skills required (Does not have to be healthcare related).
  • Bachelor’s Degree preferred.
  • Proficiency in English required.
  • Proficiency with Microsoft Office, including Outlook and Excel.
  • Familiarity with a CRM application required.

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Vice President
Department: Administration

Summary:

The Director of Marketing is responsible for the strategy and oversight of Segal Trails Marketing program. The individual in this role ensures that the Marketing team functions adequately to support the company in meeting its enterprise goals. The Director of Marketing approaches their role from a strategic and growth perspective, approaching their tasks with a big-picture focus to ensure that the company has the support that it needs to meet its goals. The employee in this role evaluates and trains each member of the Marketing team to ensure that they are capable, efficient, respectful, and knowledgeable contributors to the company’s mission. The Director of Marketing is responsible for ensuring marketing support for all departments and functions of Segal Trials, including study specific, brand, and business development marketing strategies.

ESSENTIAL JOB FUNCTIONS

  • Possesses strong organizational skills.
  • Able to prioritize, delegate, direct, support, assign and evaluate others’ work.
  • Follows through on assignments in a timely manner.
  • Demonstrated abilities in performance management.
  • Able to influence and encourage others to perform their jobs effectively & responsibly.
  • Successful previous history with training and leading employee teams.
  • Able to work independently.
  • Functions well in a high-pressure environment.
  • Strong Customer Service orientation.
  • Goal and solutions oriented.
  • Possesses excellent communication skills.
  • Exhibits strong verbal and written communication skills through positive interactions with coworkers, managers, clients and vendors.
  • Displays team collaboration skills.
  • Works effectively and collaboratively with team members to accomplish goals.
  • Curious and passionate about learning and innovation.
  • Skilled at thoughtful risk taking to accomplish tasks.
  • Able to balance tasks with competing priorities.
  • Able to accept direction and constructive criticism from supervisors, managers, and peers.

REQUIREMENTS

  • Bachelor’s Degree in marketing or a related area.
  • 2+ years of previous relevant experience.
  • Proficiency in English required.
  • Proficiency in English and Spanish preferred.
  • Proficiency with Microsoft Office, including Outlook, Excel, and PowerPoint
  • Historic success with marketing strategy and initiatives.

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Vice President
Department: Marketing & Recruitment

Summary:

The Call Center Manager is responsible for the strategy and oversight of the Segal Trials call center. The person in this role ensures that the call center adequately supports the company in meeting its contract and enterprise goals. The Call Center Manager approaches their role from a results driven and goal oriented perspective, approaching their tasks with energy and an innovative mindset to ensure that Segal Trials’ goals are met. The employee in this role evaluates and trains each member of the Call Center Team to ensure that they are efficient, respectful, and knowledgeable contributors to the company’s mission. The Call Center Manager is responsible for overseeing all incoming and outgoing calls with prospective patients, ensuring they are handled with the highest level of customer service and professionalism and that quotas for scheduled screens and prescreens are met.

Summary of Essential Job Functions:

Personnel

  • Ensure adequate and appropriate staffing according to planned advertising efforts & campaigns.
  • Work with Human Resources (HR) to identify appropriate new hire candidates and, once hired, to orient new employees using the new hire checklist process.
  • Develop a customized training plan for each new hire according to their historic experience.
  • Identify and assign an existing team member as a mentor to each newly hired employee.
  • Perform annual performance appraisals, setting annual goals and plans for each direct report.
  • Meet regularly with each direct report throughout the year to discuss progress on goals.
  • Provide timely feedback, including objective, measurable goals, for any areas of improvement.
  • Thoroughly document all personnel issues, as well as any coaching and counseling provided.
  • Carry out disciplinary processes as required, providing thorough documentation to the HR team.
  • Manage relationships and business issues to ensure high morale and a low staff turnover rate.
  • Oversee operations, ensuring compliance with Good Clinical Practices (GCP) and all procedures.
  • Manage staff paid time off, ensuring adequate coverage plans for the call center at all times.
  • Complete biweekly review and approval of payroll for staff under the call center umbrella.
  • Schedule employees to maximize calls, scheduled appointments, and completed prescreens.

Team Preparation and Training

  • Ensure relevant call center staff are notified whenever a trial begins and closes enrollment, and when they need to begin to schedule and conduct interviews for upcoming trials.
  • Ensure the call center team has a full understanding of the Health Information Portability and Accountability Act (HIPAA) regulations.
  • Maintain knowledge of the advertising calendar and communicate all advertising campaigns to staff, ensuring that they are always aware of active and upcoming advertising efforts.
  • Directly supervise the call center team, including monitoring randomly selected calls each week.
  • Provide guidance to the call center team on the most appropriate and effective length of calls, tone of voice, politeness, customer service approach, and other relevant call content.
  • Ensure that the team is able to appropriately handle all calls, including challenging calls.
  • Model for and directly train the call center team on methods for de-escalating calls, as needed.
  • Continually identify, propose, and implement ways to make the call center more efficient.
  • Oversee patient information being entered into the CTMS, ensuring accurate and detailed entry of contact information, referral information, and scheduled appointments.
  • Provide direct leadership to the call center teams and other teams through leading by example.
  • Answer questions, provide extra training, and receive feedback from the call center team and other teams served by the call center, as needed.
  • Ensure the proper use of phone screen scripts, both within and outside the Clinical Trial Management System (CTMS).
  • Strategize the number & type of follow-up attempts to maximize the effectiveness of contacts.
  • Effectively deliver information gathered during phone prescreens to clinical staff, as required.
  • Conduct once monthly training sessions where comments, questions, & concerns may be raised.

Goal Performance

  • Support Segal Trials in meeting and exceeding quality and quantity goals for each study and for the enterprise as a whole.
  • Actively participate in and guide regular recruitment and goal projection meetings.
  • Continually identify, propose and implement ways to meet call center quotas and to fulfill operational responsibilities, including scheduled appointments and inbound and outbound calls.
  • Monitor the number and length of calls handled by each call center employee daily.
  • Ensure that each Call Center Representative meets his or her call quotas, scheduling 25 appointments on each business day.
  • Follow up when call or schedule quotas are not met, determining the source of the reason for the deficiency, and create and implement strategies to ensure employee performance to goal.
  • Monitor and maintain a 95% or higher team answer rating for all incoming calls.
  • Ensure that call center representatives respond to recruitment related inquiries within 24 hours.
  • Create and maintain incentive plans for call center employees based on monthly performance.

Analysis and Reporting

  • Identify, propose & implement the most effective reporting tools & metrics to help ensure the success of the department.
  • Prepare and analyze all call center reports and submit to relevant staff for review and action.
  • Review and analyze the daily call log in the CTMS, report to additional staff as required.
  • Provide additional reporting upon request (i.e., subjects interested in non-enrolling indications, subjects experiencing schedule conflicts, or total number of healthy subjects in CTMS).
  • Review daily outcome reports, prescreen outcome reports, and projection reports.
  • Track call center employee performance and submit data to supervisors and managers, as required, including the percentage of patients scheduled that show for their appointments.

Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Report to duty at physical locations other than the primary assigned location(s) on an as-needed basis. The fluctuating nature of the industry and the existence of multiple physical business addresses mean that employees must be prepared to adjust work location within reason as dictated by business needs.

Other Skills and Abilities:

  • Possesses strong organizational skills
    • Able to prioritize, delegate, direct, support, assign and evaluate others’ work.
    • Follows through on assignments
  • Demonstrated abilities in performance management.
    • Able to influence and encourage others to perform their jobs effectively & responsibly.
    • Successful previous history with training and leading employee teams.
  • Able to work independently.
  • Functions well in a high-pressure environment.
  • Strong Customer Service orientation.
    • Possesses previous history of success in phone systems management.
    • Possesses previous history of success in data management.
  • Goal and solutions oriented.
  • Possesses excellent communication skills.
    • Exhibits strong verbal and written communication skills through positive interactions with coworkers, managers, clients and vendors.
  • Displays team collaboration skills.
    • Works effectively and collaboratively with team members to accomplish goals.
  • Curious and passionate about learning and innovation.
  • Skilled at thoughtful risk taking to accomplish tasks.
  • Able to balance tasks with competing priorities.
  • Able to accept direction and constructive criticism from supervisors and managers.

Requirements:

  • 2+ years of previous management experience in a call center or in a related position.
  • Bachelor’s Degree preferred.
  • Proficiency in English required.
  • Proficiency in English and Spanish preferred.
  • Familiarity with Microsoft Office, including Outlook and Excel.

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Call Center Manager
Department: Call Center

Summary:

Core responsibilities include customer service, direct patient liaison duties, tracking of referrals and compiling monthly media reports in all areas of recruitment. In addition, responsibilities include working closely with Front Desk Receptionist and Call Center Manger to ensure completion of daily tasks in the department.

Summary of Essential Job Functions:

  • Familiarizes self with each study protocol, site, sponsor/CRO, Centralized Advertising Company and assigned study staff members.
  • Be current on all advertising at each site.
  • Calls Patients referred by Central/National Campaigns & updates for all pharmaceutical companies.
  • Answer calls from new patients, explain studies, conduct phone interviews per IRB procedures and set appointments for new patients in all outpatient offices. Enter information into CTMS.
  • Communicate status and success rates of assigned referrals to call center manager, recruitment and marketing team.
  • Check SICR Gmail and relevant account portals for incoming patient requests to participate in a clinical research trial.
  • Adheres to GCP and HIPAA guidelines.
  • Check messages on main phone line and TPRA.
  • Directs e-mails to appropriate site staff to address patient concerns or question.
  • Answers main telephone extension and fields phone calls and/or schedules appointments with potential clients.
  • Miscellaneous responsibilities incidental to the work described therein.
  • Accurate documentation of transportation requests on site calendars.
  • Maintain Patient Satisfaction and Professionalism throughout all calls.
  • Back up for Front Desk Receptionist (includes all sites).

Skills And Qualifications:

  • Ability to deliver information to caller/patient inquiries.
  • Professional verbal and written communication skills.
  • Ability to project a professional image through telephone interaction.
  • Strong interpersonal and communication skills.
  • Ability to type 30 wpm
  • Excellent computer knowledge.
  • Flexibility, proactive and perseverance.
  • Able to work well under pressure.
  • Able to handle multiple projects simultaneously.
  • Bilingual English/Spanish is preferred.

Education:

  • High School diploma or equivalent or higher education

Experience:

At least 1 year of experience in a call center or related field.

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Chief Scientific Officer/ Medical Director
Department: Medical & Clinical

Summary:

The Principal or Sub Investigator is responsible for the oversight and execution of Psychiatric clinical trials testing new medications on the behalf of the sponsor/pharmaceutical companies. The investigator promotes Good Clinical Practices (GCP) in the conduct of Clinical Investigations by ensuring the integrity of data generated at the site and directing the conduct of the clinical investigation as to the guidelines issued by State and Federal Authorities and the Sponsor. The Investigator works collaboratively with the study team and regulatory personnel to ensure welfare of study participants.

Summary of Essential Job Functions:

  • Responsible for maintaining up-to-date curriculum vitae.
  • Provide Sponsor and IRB with documentation of credentials as required.
  • Maintain all required licenses to practice and execute the job as PI or Sub-I.
  • Assume responsibility as the Principal or Sub-Investigator for the duration of clinical trials.
  • Demonstrate the proper education, training and experience to conduct the clinical investigation.
  • Disclose conflicts of interest as described in the regulations.
  • Perform psychiatric evaluations.
  • Evaluate and screen potential subjects based on study eligibility criteria.
  • Perform and review psychiatric ratings performed by raters in accordance with the clinical study protocol.
  • Complete protocol specific training as required per sponsor’s vendors to obtain certification to conduct testing and rating scales for specific protocols.
  • Complete all documentation, paper and electronic, as required per protocol.
  • Provide oversight and ensures proper delegation of duties to appropriate staff.
  • Provide and maintain updated study related documentation as required by the clinical research trial to ensure data integrity.
  • Evaluate and report safety reports, protocol noncompliance and any other protocol specific reports.
  • Follow requirements for FDA form 1572.
  • Collaborate with operational and management team to ensure site goals are met.
  • Attend Investigator Meetings and educational seminars.
  • Travel to Investigators meetings as needed.
  • Provide on call outpatient and/or inpatient coverage to subjects enrolled in clinical studies.

Skills And Qualifications:

  • Ability to read, write, and interpret the English language (Bilingual/spanish preferred)
  • Possess a valid M.D. or D.O. degree
  • Board Certification in psychiatry or in process of obtaining one.
  • Active DEA license, or able to obtain one
  • Active license to practice medicine in the state of Florida, or ability to obtain one immediately
  • Strong interpersonal and leadership skills, self-motivation, and high personal integrity and ethics required

Education:

  • Possess a valid MD or DO medical degree
  • Board certification in psychiatry

Experience:

1-3 years experience conducting psychiatric clinical research trials as either a PI or Sub-investigator, or other relevant experience

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Site Lead & Site Manager
Department: Clinical

Summary:

The Clinical Research Coordinator is responsible for managing clinical trial performance and ensuring the conduct of their clinical trials is congruent with the vision and mission of the company. The CRC plans, coordinates, evaluates, and manages the care of both the participants and the data for their assigned trials. The CRC follows study specific protocol guideline and communicates and interacts with Investigators, clinic staff, CROs and Sponsors to effectively perform clinical research and coordinate research activities. All duties carried out by the CRC are done so in accordance with company policies, SOPs, and Good Clinical Practice (GCP) as well as all applicable local, state and federal regulations.

Primary Responsibilities:

  • Coordinate clinical trials conducted by a supervising Principal Investigator in accordance with FDA, GCP and protocol guidelines.
  • Identify potential problems or inconsistencies and take action as appropriate.
  • Articulate protocol issues to CRO and/or Sponsor, Site Lead, Manager, Principal or Sub-Investigator, and other members of the study team.
  • Collect initial subject health and demographic information by interviewing subjects and accessing other appropriate sources.
  • Review subject comprehensive medical documentation to determine protocol eligibility under the supervision of the Principal Investigator.
  • Ensure a flow of communication including telephone conferences between subject, study staff, referral sources and recruitment team, Sponsor and/or CRO, Monitor(s) and Auditors, if applicable.
  • Perform clinical tasks including, but not limited to: vital signs, height and weight, ECG, phlebotomy, specimen processing and packaging.
  • Maintain timely internal source documentation as well as sponsor-required information.
  • Maintain timely EDC data entry and query resolution.
  • Maintain timely CTMS data entry of patient visits and study information.
  • Complete Verification of subjects before consenting.
  • Report hospital census data, if applicable.
  • Dispense and maintain accurate records of investigational and study product.
  • Educate subject and family members regarding specific studies and clinical drug trials in general.
  • Complete all monitor and sponsor queries in a timely manner.
  • Perform Quality Control (QC) checks on all trials per company SOP and interface with QA Director as needed.

Recruitment Responsibilities:

  • Send “All Users” email upon enrollment activation or enrollment closure
  • Participate in recruitment planning meetings prior to study start
  • Provide weekly updates to Active Studies Report
  • Communicate all advertising needs to recruitment team
  • Maintain weekly communication with recruitment team in order to maximize recruitment in all enrolling trials
  • Communicate the need for study or company flyers

Secondary Responsibilities:

Maintains Quality Service and Departmental Standards by

  • Reading, understanding and adhering to organizational Standard Operating Procedures (“SOP”)
  • Assisting in establishing and enforcing departmental standards

Contributes to team effort by

  • Working with internal staff to resolve issues
  • Exploring new opportunities to add value to the organization and departmental processes
  • Helping others at the site to achieve site goals
  • Performing other duties as assigned
  • Support the organization’s mission and goals

Maintains Technical and Industry Knowledge by

  • Attending and participating in applicable company-sponsored training
  • Attending and participating in Sponsor investigator meetings, recruitment meetings, and trainings

Skills And Qualifications:

  • CCRC or CCRP certification preferred
  • Strong motivational skills and abilities – promoting a team-based approach
  • Strong interpersonal and communication skills, both verbal and written
  • Strong organizational and leadership skills
  • Goal oriented
  • Ability to maintain a professional and positive attitude
  • Detail Oriented
  • Strong critical thinking skills
  • Strong ability to multi-task
  • Strong computer skills
  • Ability to support and demonstrate the mission and goals of the company
  • Excellent interpersonal and customer service skills
  • Knowledge of medical terminology and clinical practices

Experience:

At least 2 years of experience as a CRC in clinical research or relevant clinical role

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Site Lead & Site Manager
Department: Clinical

Summary:

The Clinical Research Assistant is responsible for assisting the research coordinator and other staff with completing protocol procedures and processing laboratory samples for shipment. Promote good clinical practices (GCP) in the conduct of clinical investigations. All duties carried out by the research assistant are done so in accordance with company policies, SOPs, GCP, and applicable local, state and federal regulations.

Primary Responsibilities:

  • Perform medical diagnostic tests such as electrocardiograms, blood pressure checks, etc.
  • Collect and process blood and urine samples per protocol requirements.
  • Professionally interact with subjects, visitors, staff, and other healthcare professionals.
  • Maintain laboratory inventory.
  • Sanitize and stock treatment rooms and exam rooms.
  • Dispose of and replace biohazard waste in lab and exam rooms per OSHA requirements.
  • Perform administrative tasks as needed.
  • Troubleshoot any study issues.
  • Articulate all pertinent issues to the Site Lead, Site Manager, and/or PI.
  • Maintain timely source documentation.
  • Complete all monitor, sponsor and lab queries in a timely manner.
  • Accurate and timely entry into CTMS.
  • Other duties and responsibilities as assigned or directed.

Secondary Responsibilities:

Maintains Quality Service and Departmental Standards by

  • Reading, understanding and adhering to organizational Standard Operating Procedures (“SOP”)
  • Assisting in establishing and enforcing departmental standards

Contributes to team effort by

  • Working with internal staff to resolve issues
  • Exploring new opportunities to add value to the organization and departmental processes
  • Helping others at the site to achieve site goals
  • Performing other duties as assigned
  • Support the organization’s mission and goals

Maintains Technical and Industry Knowledge by

  • Attending and participating in applicable company-sponsored training
  • Attending and participating in recruitment meetings

Additional skill set:

  • Strong motivational skills and abilities – promoting a team-based approach
  • Strong interpersonal and communication skills, both verbal and written
  • Strong organizational and leadership skills
  • Goal oriented
  • Ability to maintain a professional and positive attitude
  • Ability to communicate in a clear and professional manner
  • Adhere to GCP
  • Attention to detail and accuracy in completing tasks
  • Strong ability to multi-task

Education:

  • High School Diploma
  • CMA or RMA preferred

Experience:

At minimum 2 years’ experience in phlebotomy

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Marketing Manager
Department: Administration

Summary:

Segal Institute for Clinical Research is a consortium of research sites specializing in psychiatric, neurological, addiction, medical and women’s health clinical trials. A 60-plus staff of full-time Principal Investigators, Subinvestigators, Coordinators, Research Assistants and Master’s-and Doctorate-level Raters conducts clinical trials in outpatient, inpatient, nursing homes, and sleep laboratories. Segal Institute is currently conducting Phase I-IV research trials in 7 different sites in South Florida and South Carolina. Integral to Segal Institute’s success is its centralized operations consisting of quality assurance and improvement managers, rater calibration specialists, recruiters, advertising coordinators, contract managers and call-center.

ESSENTIAL JOB FUNCTIONS

  • Provide bedside care
  • Administer medications and document therapeutic effects
  • Take vital signs (temperature, blood pressure, pulse and respiration)
  • Assist with resident comfort
  • Perform other tasks as assigned

REQUIREMENTS

  • Active Florida LPN license
  • Current CPR
  • Experience with psychiatric patients and chemically dependent patients preferred
  • Must have a clear background screening
  • The ability to read and communicate in English both verbally and in writing
  • Working knowledge of Nurse Practice Acts
  • Valid Driver’s License

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Clinical Research Coordinator
Department: Medical & Clinical

Summary:

As an integral member of the Pharmacy Services, the responsibilities of the Pharmacy Technician, include: managing the investigational product (IP) inventory; providing technical direction and assistance with clinical trial protocols; performing drug dispensing activities; maintaining information and record keeping related to clinical trials required by the study protocols; preparing IP products in accordance with protocols ; maintaining the clinical investigational work areas in a clean and orderly manner; performing training/educational functions; performing cross-functional and other duties and responsibilities consistent with the job classification.

Summary of Essential Job Functions:

  • Manages the IP inventory.
    • Manages inventory for clinical investigational drug trials, including independently ordering IP, within scope of authority, receiving, organizing and monitoring the use of IP.
    • Conducts physical counts of IP and resolves any discrepancies.
    • Monitors expiry dates of IP and returns study materials, as required.
    • Maintains separate supplies of returned IP from patients for trials that have this requirement.
  • Provides technical assistance with clinical trial protocols.
    • Utilizes knowledge of equipment and other technical skills to provide technical guidance for protocol summaries.
    • Organizes a study binder for each trial with sections for all required documentation.
    • Participates in the set-up of clinical drug trials, as required, including assembling study binders and other required items.
    • Assists with staff orientation to clinical investigational drug trials.
  • Maintains information and assists in the record keeping related to clinical trials required by the study protocols.
    • Files all paperwork pertaining to inventory control activities.
    • Performs internal audits of IP dispensing records and helps resolves discrepancies
    • Meets with external monitors and responds to questions regarding inventory control and documentation and prepare responses in writing, if required.
    • Prepares site-specific list of active drug studies on a regular basis for distribution to pharmacy staff, if required.
  • Performs drug distribution activities.
    • Preparing medication and supplies for dispensing.
    • Ensures double-checking of all IP products before dispensing.
    • Dispense medication to patients, as per protocol, for all clinical trials.
  • Maintains the clinical investigational drug work areas in a clean and orderly manner.
    • Ensures all IP trial work areas are maintained in a clean, orderly, organized and presentable manner.
    • Ensures all active studies are maintained in an organized fashion to enable respective staff to clearly identify location of study binder and its respective drug supply.
  • Performs workload measurement support functions.
    • Assures completion of continuous quality improvement activities and workload reports.
    • Submits required reports in a timely manner.
    • Assists and participates in team and departmental planning.
  • Performs quality improvement and quality assurance implementation.
    • Perform regular internal audits on IP inventories and drug accountability logs.
    • Assists in identifying problems and suggest improvements.
    • Assists in implementation of quality initiatives and improvements.
    • Responds to technical inquiries from internal staff (i.e. pharmacy staff and study coordinators) and external personnel (i.e. monitors and auditors)
  • Maintains proper functioning of equipment used.
    • Logs temperatures of refrigerators and freezers on weekly basis.
    • Ensures proper functioning of safety cabinets and thermometers.
  • Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention’s of the Act, in a timely manner
  • Performs cross-functional and/or other duties consistent with the job classification, as assigned or requested.

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Marketing Manager
Department: Administration

Summary:

The Marketing Intern will be responsible for assisting the company in the development and implementation of its marketing strategies and establishing relations with other organizations and communities. This will be accomplished through different marketing ideas, projects and plans.

ESSENTIAL JOB FUNCTIONS

  • Assist with marketing strategy and advertising campaigns.
  • Develop relations and market to targeted colleges via e-mail/social media, college fairs, placing marketing material in campus nurse’s office.
  • Respond and engage answering and commenting to all messages and comments; inviting to follow and like our Facebook page.
  • Identifying potential referral sources in the community for women’s health studies and psychiatric studies.
  • Identification of locations for the mobile prescreening unit.
  • Assist marketing meetings.
  • Assist in coordinating various marketing methods including, direct mail, print ads, networking, internet, social media, and develop new methods of marketing.
  • Assist in the distribution and delivery of marketing materials.
  • Assist with the preparation and delivery of training materials.
  • Perform analysis of marketing and call center data.
  • Seek and analyze competitor marketing and sales materials both on and offline.
  • Prepare presentations.
  • Assist with ways to improve patient experience.

REQUIREMENTS

  • Must have excellent organizational skills
  • Detail oriented
  • Excellent interpersonal skills
  • Be proactive
  • Proficiency in Microsoft Word, Excel, Internet, Outlook, Photoshop
  • Strong verbal and written communication skills

Student Learning Outcomes: Students will be mentored by the Marketing Manager and Marketing Coordinator.

  • Understand the scope and process of marketing and advertising.
  • Observe the process of designing and implementing effective marketing strategies.
  • Apply marketing communications functions such as advertising, direct marketing, email marketing, etc.
  • Develop effective marketing communication strategies and promotions.

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY