The Segal Institute for Clinical Research recruitment team is looking for quality people, because our continued success has lead to our growth. Please fill out the form below and copy and paste your resume. Someone will be in touch with you shortly.

 

OPEN POSITIONS

Reports to: Chief Scientific Officer/ Medical Director
Department: Medical & Clinical

Summary:

The Principal investigator is responsible for the oversight and execution of Psychiatric clinical trials testing new medications on the behalf of the sponsor/pharmaceutical companies. The investigator promotes Good Clinical Practices (GCP) in the conduct of Clinical Investigations by ensuring the integrity of data generated at the site and directing the conduct of the clinical investigation as to the guidelines issued by State and Federal Authorities and the Sponsor. The Investigator works collaboratively with the study team and regulatory personnel to ensure welfare of study participants. The Principal Investigator oversees execution of the study protocol, delegates study related duties to site staff, as appropriate, and ensures site compliance with study protocols, study specific laboratory procedures, and standards of Good Clinical Practice.

Summary of Essential Job Functions:

  • Responsible for maintaining up-to-date curriculum vitae.
  • Provide Sponsor and IRB with documentation of credentials as required.
  • Maintain all required licenses to practice and execute the job as PI.
  • Demonstrate the proper education, training, and experience to conduct the clinical investigation.
  • Disclose conflicts of interest as described in the regulations.
  • Review Investigators Brochure prior to performing study related activities.
  • Evaluate and screen potential subjects based on study eligibility criteria and perform psychiatric evaluations.
  • Perform assessments and physical examinations as a part of clinical study procedures.
  • Provide ongoing assessments of study subjects including any potential adverse events, or serious adverse events and ensures proper reporting of such events.
  • Provide medical management of Adverse Events and emergent events as appropriate.
  • Evaluate and assesses laboratory reports and ECG’s
  • Follow protocol requirements including concomitant medication allowances and review inclusion/exclusion criteria.
  • Perform clinical rounds on patients as required and documents patient care orders.
  • Perform and review psychiatric ratings performed by raters in accordance with the clinical study protocol.
  • Complete protocol specific training as required per sponsor’s vendors to obtain certification to conduct testing and rating scales for specific protocols.
  • Conduct and document training for all delegated individuals tasked with performing any study specific activities in the study.
  • Complete all documentation, paper and electronic, as required per protocol.
  • Provide oversight and ensures proper delegation of duties to appropriate staff.
  • Provide and maintain updated study related documentation as required by the clinical research trial to ensure data integrity.
  • Evaluate and report safety reports, protocol noncompliance and any other protocol specific reports.
  • Follow requirements for FDA form 1572.
  • Ensure compliance with legal issues including but not limited to patient confidentiality and risk management; ensures compliance with federal, state and local regulations.
  • Exhibit a high degree of courtesy, tact, and poise when interacting with patients, families, and other research staff and healthcare professionals.
  • Collaborate with operational and management team to ensure site goals are met.
  • Attend Investigator Meetings and educational seminars.
  • Travel to Investigators meetings as needed.
  • Provide on call outpatient and/or inpatient coverage to subjects enrolled in clinical studies.
  • Follow a set schedule as assigned by the Medical Director and abide by scheduled times. Any changes must be reviewed and approved by the Medical Director.
  • Enter all PTO and Vacation time into the ADP timekeeping system in accordance with company policy. Requests will be reviewed and approved by the Medical Director. Any approved Vacation/PTO requests will be reflected on the Medical staff schedule.

Skills And Qualifications:

  • Ability to read, write, and interpret the English language
  • Possess a valid M.D. or D.O. degree
  • Board Certification in psychiatry or in process of obtaining one.
  • Active DEA license, or able to obtain one
  • Active license to practice medicine in the state of Florida, or ability to obtain one immediately
  • Strong interpersonal and leadership skills, self-motivation, and high personal integrity and ethics required

Education and Experience:

  • Possess a valid MD or DO medical degree
  • Board certification in psychiatry
  • 1-3 years experience conducting psychiatric clinical research trials as either a PI or Sub-investigator, or other relevant experience

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: President
Department: Administration

Summary:

The Executive Personal Assistant is responsible for undertaking a variety of administrative and personal tasks to ensure that the President’s day to day operations run smoothly. The individual is responsible for maintaining organization of her current and future obligations, as well as creating strategies to increase time efficiency in the completion of tasks. The Executive Personal Assistant should be trustworthy and skilled in managing personal and family obligations on a daily basis.

Summary of Essential Job Functions:

  • Act as a first point of contact regarding emails and/or other communications received.
  • Maintain positive relationships with contact points on the behalf of the President.
  • Act as a liaison between the President and following individuals: Managers, Physicians, Consultants, Directors, and Clients.
  • Update, maintain and coordinate Vice President’s calendar on a consistent basis.
  • Remind President of important tasks and deadlines, ensuring that they are completed before or on the anticipated date.
  • Assist with the administrative responsibilities related to board directorships and the CNS summit leadership council.
  • Oversee efficient scheduling of President’s personal and professional responsibilities.
  • Assist with coordination and preparation of meetings, conferences, and/or other events, including scheduling travel, transport and other necessary accommodations.
  • Create and manage filing systems.
  • Manage special projects when requested.
  • Other administrative activities when required.

Skills And Qualifications:

  • Outstanding communication and listening skills.
  • Great interpersonal and organizational skills.
  • Hands-on attitude.
  • Strong Multi-Task ability.
  • Ability to prioritize multiple assignments.
  • Requirements:

    • At least 3 years of experience as Executive Assistant or related area.
    • Bachelor’s degree in Administration or related area preferred.
    • Bilingual: English/Spanish Preferred.
    • Excellent computer skills (Word, Excel, Outlook, Power Point).

    Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

    APPLY

Reports to: Chief Scientific Officer/Medical Director
Department: Medical/Administration

Summary:

The Executive Personal Assistant is responsible for undertaking a variety of administrative, clerical and personal tasks to ensure that the Chief Scientific Officers (CSO) day to day operations run smoothly. The individual is responsible for maintaining organization of his current and future obligations, as well as creating strategies to increase time efficiency in the completion of tasks. The Executive Personal Assistant should be trustworthy and skilled in managing personal and family obligations on a daily basis. The Executive Personal Assistant will ensure that CSO’s time is maximized by effectively managing his personal and professional schedule.

Summary of Essential Job Functions:

  • Act as a first point of contact regarding emails, phone calls and/or other communications received.
  • Record and distribute minutes of meetings.
  • Organize and create Investigator and provider call schedule using excel or similar application.
  • Maintain positive relationships with contact points on the behalf of the CSO.
  • Act as a liaison between the CSO and following individuals: Managers, Physicians, Consultants, Directors, Pharmacy staff, Hospitals and Clients.
  • Update maintain and coordinate CSO’s calendar on a consistent basis and schedule meetings.
  • Prioritize and remind CSO of important tasks and deadlines, ensuring that they are completed before or on the anticipated date.
  • Assist with the administrative responsibilities related to advisory boards, investigators meetings, and conferences such as CNS summit and ASCP.
  • Assist in completion of relevant training, presentation and applications.
  • Keep track and renew CSO’s medical licenses, DEA’s, credentialling and board certifications.
  • Oversee efficient scheduling of CSO’s personal and professional responsibilities.
  • Assist with coordination and preparation of meetings, conferences, interviews and/or other events, including scheduling travel, transport and other necessary accommodations.
  • Create and manage filing systems.
  • Manage special projects when requested.
  • Other administrative activities when required.
  • Compile and submit expense reports as required.
  • Perform personal errands for CSO as required.

Skills:

  • Outstanding communication, listening and customer service skills.
  • Ability to maintain utmost confidentiality.
  • Excellent interpersonal and organizational skills.
  • Hands-on attitude.
  • Strong Multi-Task ability.
  • Ability to prioritize multiple assignments.
  • Detail-oriented.

Requirements:

  • At least 2 years of proven experience as Executive Assistant or related administrative area.
  • Certification in Office Administration or Management is advantageous.
  • Some College or higher-level education.
  • Bilingual: English/Spanish Preferred.
  • Must have Excellent/Advanced computer skills (Word, Excel, Outlook, Power Point).

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Chief Scientific Officer/ Medical Director
Department: Medical & Clinical

Summary:

The Principal or Sub Investigator is responsible for the oversight and execution of Psychiatric clinical trials testing new medications on the behalf of the sponsor/pharmaceutical companies. The investigator promotes Good Clinical Practices (GCP) in the conduct of Clinical Investigations by ensuring the integrity of data generated at the site and directing the conduct of the clinical investigation as to the guidelines issued by State and Federal Authorities and the Sponsor. The Investigator works collaboratively with the study team and regulatory personnel to ensure welfare of study participants.

Summary of Essential Job Functions:

  • Responsible for maintaining up-to-date curriculum vitae.
  • Provide Sponsor and IRB with documentation of credentials as required.
  • Maintain all required licenses to practice and execute the job as PI or Sub-I.
  • Assume responsibility as the Principal or Sub-Investigator for the duration of clinical trials.
  • Demonstrate the proper education, training and experience to conduct the clinical investigation.
  • Disclose conflicts of interest as described in the regulations.
  • Perform psychiatric evaluations.
  • Evaluate and screen potential subjects based on study eligibility criteria.
  • Perform and review psychiatric ratings performed by raters in accordance with the clinical study protocol.
  • Complete protocol specific training as required per sponsor’s vendors to obtain certification to conduct testing and rating scales for specific protocols.
  • Complete all documentation, paper and electronic, as required per protocol.
  • Provide oversight and ensures proper delegation of duties to appropriate staff.
  • Provide and maintain updated study related documentation as required by the clinical research trial to ensure data integrity.
  • Evaluate and report safety reports, protocol noncompliance and any other protocol specific reports.
  • Follow requirements for FDA form 1572.
  • Collaborate with operational and management team to ensure site goals are met.
  • Attend Investigator Meetings and educational seminars.
  • Travel to Investigators meetings as needed.
  • Provide on call outpatient and/or inpatient coverage to subjects enrolled in clinical studies.

Skills And Qualifications:

  • Ability to read, write, and interpret the English language (Bilingual/spanish preferred)
  • Possess a valid M.D. or D.O. degree
  • Board Certification in psychiatry or in process of obtaining one.
  • Active DEA license, or able to obtain one
  • Active license to practice medicine in the state of Florida, or ability to obtain one immediately
  • Strong interpersonal and leadership skills, self-motivation, and high personal integrity and ethics required

Education:

  • Possess a valid MD or DO medical degree
  • Board certification in psychiatry

Experience:

1-3 years experience conducting psychiatric clinical research trials as either a PI or Sub-investigator, or other relevant experience

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Site Lead & Site Manager
Department: Clinical

Summary:

The Clinical Research Assistant is responsible for assisting the research coordinator and other staff with completing protocol procedures and processing laboratory samples for shipment. Promote good clinical practices (GCP) in the conduct of clinical investigations. All duties carried out by the research assistant are done so in accordance with company policies, SOPs, GCP, and applicable local, state and federal regulations.

Primary Responsibilities:

  • Perform medical diagnostic tests such as electrocardiograms, blood pressure checks, etc.
  • Collect and process blood and urine samples per protocol requirements.
  • Professionally interact with subjects, visitors, staff, and other healthcare professionals.
  • Maintain laboratory inventory.
  • Sanitize and stock treatment rooms and exam rooms.
  • Dispose of and replace biohazard waste in lab and exam rooms per OSHA requirements.
  • Perform administrative tasks as needed.
  • Troubleshoot any study issues.
  • Articulate all pertinent issues to the Site Lead, Site Manager, and/or PI.
  • Maintain timely source documentation.
  • Complete all monitor, sponsor and lab queries in a timely manner.
  • Accurate and timely entry into CTMS.
  • Other duties and responsibilities as assigned or directed.

Secondary Responsibilities:

Maintains Quality Service and Departmental Standards by

  • Reading, understanding and adhering to organizational Standard Operating Procedures (“SOP”)
  • Assisting in establishing and enforcing departmental standards

Contributes to team effort by

  • Working with internal staff to resolve issues
  • Exploring new opportunities to add value to the organization and departmental processes
  • Helping others at the site to achieve site goals
  • Performing other duties as assigned
  • Support the organization’s mission and goals

Maintains Technical and Industry Knowledge by

  • Attending and participating in applicable company-sponsored training
  • Attending and participating in recruitment meetings

Additional skill set:

  • Strong motivational skills and abilities – promoting a team-based approach
  • Strong interpersonal and communication skills, both verbal and written
  • Strong organizational and leadership skills
  • Goal oriented
  • Ability to maintain a professional and positive attitude
  • Ability to communicate in a clear and professional manner
  • Adhere to GCP
  • Attention to detail and accuracy in completing tasks
  • Strong ability to multi-task

Education:

  • High School Diploma
  • CMA or RMA preferred

Experience:

At minimum 2 years’ experience in phlebotomy

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Regulatory Manager, Director of Quality Assurance and Vice President
Department: Regulatory

Summary:

The Regulatory Coordinator completes and maintains regulatory documents for clinical studies/trials to ensure protocol, regulatory and Standard Operating Procedures (SOP) and Good Clinical Practice (GCP) compliance. Assists Regulatory Manager and trains regulatory staff as delegated by the Regulatory Manager or Director of Quality Assurance. The position requires strong written communication skills, attention to detail, ability to meet multiple and changing deadlines, the ability to interact with a variety of people and to consult numerous sources for information in order to prepare documents and assist with responses to IRB and sponsor questions that are compatible with numerous policies and procedures. Incumbent must be able to work in a very busy interactive environment with frequent interruptions and to perform tasks accurately and quickly.

Summary of Essential Job Functions:

  • Notify administration, regulatory, recruitment, and study team including PI upon receipt and submission of regulatory documents
  • Request list of staff to be included as sub-investigators on 1572 from study coordinator
  • Request answers to questions from CRO/Sponsor (see attachment) prior to completion of documents
  • Prepare and submit regulatory documents to CRO/IRB
  • Obtain study advertising materials from other studies with same indication and submit to advertising director for approval prior to submission of initial regulatory document
    • save ads (submission and IRB approval) under the study
    • complete “Recruitment Tracking Log” for ads
  • Obtain subject stipend/compensation from contract department
  • Review initial IRB approved consent form to ensure accurate information such as site address (if applicable), office and emergency phone numbers, and compensation
  • Review all tabs in the regulatory binder and make copy of documents for study coordinators as applicable to their study
  • Create hospital/facility manual for study and provide administrator with the manual at satellite site
  • Create study contact sheet for each study and complete section as applicable
  • Create and maintain a consent log under each study
  • Ensure regulatory binders are logged out and signed in according to SICR SOPs
  • Follow procedures pertaining to each study as applicable to department
  • Maintain regulatory binders for each study
  • Create “Correspondence Binder” as part of regulatory binders for each study
  • Update binders throughout the duration of study until study close-out
  • Follow other SICR SOPs as pertaining to regulatory affairs
  • Work closely with clinical research coordinator to ensure issues are resolved after monitor’s visit
  • Provide copy of protocol amendment and revised investigator drug brochure (IDB) after IRB approval
    • notify site by e-mail when amendment is received and file under study
    • notify site by e-mail when amendment is IRB approved and attach copy of approved documents along with amendment
    • notify site to train team on amendment and provide regulatory department with copy of training document for filing
    • after receipt of IRB approved amendment, informed consent form, if applicable, and request in-patient sites to provide copy to hospital administrator for their manual
  • Ensure documents are filed in binders before monitor’s visits
  • Maintain current knowledge of regulatory affairs and/or issues
  • Attend Study Initiation Visit (SIV) and Close Out Visit (COV)
  • Archive documents for study per SICR SOPs
  • Create and maintain SICR staff CVs.
  • Perform other related duties in cidental to the work described herein and as delegated by the Regulatory Manager or Director of Quality Assurance.
  • May perform other duties not specifically listed in this job description as assigned by their immediate supervisor.
  • Reports, monitors, distribute and maintain files for all safety information including Investigational Drug Brochures, IND safety reports and Serious Adverse Events (SAE) reports.
  • Prepares regulatory documentation packets and creates all FDA 1572 Forms for initial submissions. Ensures all necessary forms are submitted to Sponsor Company to activate protocols.
  • Tracks expirations and retrieves current documentation for medical licensures, CVs and laboratory accreditations.
  • Posts regulatory documents including protocols, amendments, consent forms, SAE forms etc. on the company server.
  • Strong focus on teamwork, attention to detail, excellent organizational and planning skills. Must have ability to prioritize, excellent communication skills, and ability to work in a multi-task environment.
  • Proficient with Microsoft Word, Excel. Training in GCP and HIPAA regulations will be required.
  • May perform other duties not specifically listed in this job description as assigned by their immediate supervisor.
  • Ability to verbally communicate effectively with contract research associates (CRAs) or study monitors, company’s coordinators, marketing staff and management; pharmaceutical companies; contract research organizations (CROs), Institutional Review Board (IRBs); and other team members.

Experience/Training:

  • Must have clinical research experience working with protocols including human subjects’ applications and informed consent documents.
  • Must be able to maintain confidentiality.
  • Demonstrated organizational skills including ability to develop accurate filing systems.
  • Familiarity with medical terminology.
  • Experience with computer systems and software (including databases, spreadsheets, and word processing). Ability to use software to develop organized information sources and to provide a variety of reports.
  • Experience with Microsoft Office products such as: Word, Adobe and Excel.

Education:
Minimum, Bachelor’s Degree

Specifications:

Minimum 2-3 years’ experience in clinical research regulatory required.
Read, Write and Speak English fluently
Strong written communication skills
Ability to respond appropriately to Sponsor/CRO representative
Interaction with a wide variety of people
Maintain confidential information
Ability to communicate only the facts to recipients or to decline to reveal information
Ability to project a professional, friendly, helpful demeanor
Must be able to remain in a stationary position 90% of the time
Constantly operates a computer and other office productivity machinery, such as a copy machine, fax
machine, printer, and paper shredder.
The person in this position frequently communicates with research staff, Principal investigators,
marketing department, and sponsor company representatives regarding regulatory documents. This
individual must be able to exchange accurate information in these situations.
Frequently moves boxes weighing up to 20 pounds for archiving or review by a sponsor company
representative and/or regulatory agency. Boxes can be transported by hand truck.

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Director of Clinical Operations
Department: Clinical Operations

Summary:

The Quality Control Analyst collaborates with management and staff to develop, verify and implement procedures, in accordance with Good Clinical Practice (GCP) and federal regulations, that support Segal Trials in accomplishing its quality management goals. Under the supervision of the Director of Clinical Operations, the individual in this role reviews patient and study data to verify research protocol compliance and adherence to protocol, as well as data integrity, and data control principles. The scope of the Quality Control Analyst extends to all study-related data collection, including Clinical Trial Management Systems (CTMS), Regulatory documentation, Source documentation, Electronic Data Capture, and other systems, as appropriate.

Summary of Essential Job Functions:

  • Perform study subject reviews, ensuring protocol compliance as well as compliance with site SOPs and all other applicable regulations. Such reviews will include, but not be limited to, the following:
    • Informed Consent Forms (ICFs)
    • Subject study eligibility
    • Adverse events (AEs)
    • Concomitant medication
    • Investigational Product (IP) accountability
    • Investigational Product storage
    • Progress Notes
    • Medical history
    • Medical records
    • Hospital records (when applicable)
    • Lab values and documentation
    • Other diagnostic tests
    • Ratings scales
    • Other Visit procedures and examinations
    • Progress Notes
    • Investigator Notes
    • Regulatory documents
    • Other collected and documented data, as appropriate
  • Confirm site compliance measures and documentation including, but not limited to, the following:
    • Equipment calibration
    • Temperature logs
  • Perform data comparisons between Electronic Data Capturing (EDC) systems and Source Documents to ensure all data is initially gathered in Source Documents, and data is correctly transcribed into EDC.
  • Perform data comparisons between data collected during a specific clinical trial and the related protocol to ensure that generated during the study adheres to protocol requirements
  • Verify the integrity of all clinical trial data in accordance with ALCOA-C principles (accurate, legible, contemporaneous, original, accurate and complete).
  • Utilize a dedicated QC checklist for study, subject and site compliance reviews.
  • Maintain thorough documentation to confirm resolution of any issues of concern.
  • Provide regular reports to the Director of Clinical Operations and Management Teams to advise leadership of quality issues and to guide enterprise process corrections & improvements.
  • Work cooperatively with clinical site staff, investigators, regulatory staff, and other Segal Trials’ employee groups to effectively communicate quality concerns, to train or retrain staff as needed, and to guide improved quality and compliance measures throughout the enterprise.

Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Report to duty at physical locations other than the primary assigned location(s) on an as-needed basis. The fluctuating nature of the industry and the existence of multiple physical business addresses mean that employees must be prepared to adjust work location within reason as dictated by business needs.

Skills And Qualifications:

  • Possesses exceptional attention to detail.
  • Able to work independently with little feedback or direction.
  • Functions well under high-pressure conditions.
  • Possesses highly effective communication skills
    • Exhibits highly effective verbal and written communication skills through positive interactions with coworkers, managers, clients and vendors
  • Models team collaboration skills.
    • Works effectively and collaboratively with team members to accomplish goals.
  • Independently displays a passion to learn and innovate and maintains knowledge of industry development through personal readings and individual trainings.
  • Balances tasks with competing priorities effectively without direction from supervisor.
  • Solicits & responds positively to direction & constructive criticism from supervisors, managers, & peers.

Requirements:

  • 2+ years of relevant work experience in clinical research.
  • Bachelor’s degree in Science or Business required
  • Proficiency in English required.
  • Proficiency in English and Spanish preferred
  • Proficiency with Microsoft Office, including Outlook and Excel

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Marketing Manager & Patient Recruitment Manager
Department: Marketing & Recruitment

Summary:

The Marketing Specialist is responsible for the planning, development, and execution of the Segal Trials marketing efforts across all the ST network. They ensure marketing functions support the company in meeting its contract and enterprise goals. The Marketing Specialist approaches their role from a result driven and goal-oriented perspective, approaching their tasks with energy and an innovative mindset to ensure that Segal Trials’ goals are met. The person in this role works with marketing, the call center, outreach coordinators and clinical operations to design and implement patient recruitment programs, achieving patient participation growth for assigned indications, studies, and for the enterprise as a whole.

DUTIES AND ESSENTIAL JOB FUNCTIONS:

  • Facilitate the marketing and advertising initiatives for all clinical trials within the site network, including creative and ad placement and creation of IRB Ad packages
  • Maintain knowledge of all currently enrolling trials and their enrollment statuses, including which trials are high priority status
  • Communicate marketing strategies and advertising campaigns to Patient Recruitment Manager during development of recruitment plans and pivot/update as needed throughout the life of the trial
  • Understand ROI of each marketing initiative
  • Attend regular recruitment meetings to review the enrollment status of all trials, sites, and the enterprise as a whole and adjust strategies as needed to achieve set goals
  • Ensure all social media outlets, the company website, and all other public materials are up to date with current and upcoming studies, along with any other marketing communications
  • Request edits on company website and monitor the results to ensure accuracy of changes (i.e. staff changes, announcements, news, blog content, and enrolling studies)
  • Facilitate text and email blasts as requested
  • Assist with preparation, coordination and execution of patient events and company events, parties, meetings, and conferences
  • Ensure consistency in the company’s brand messaging across all platforms
  • Understand advertising budgets for all clinical trials; ensure proper utilization, maintain knowledge of remaining dollars, and request increased advertising dollars, as needed
  • Act as a liaison, communicating with pharmaceutical company study representatives as needed for recruitment-based discussions
  • Meet regularly with managers to review goal performance and return on advertising investments
  • Maintain an indication-based library of ads, supporting cost efficiencies and ease of use
  • Provide support to the Call Center and Outreach to ensure the successful organization of all leads resulting from marketing initiatives
  • Assist with community outreach and educational presentation scheduling and materials
  • Maintain portals ensuring all initiatives are up to date with currently enrolling studies, proper collateral is used, and leads are distributed appropriately within the CTMS system or call center team
  • Oversee Refer a Friend program and provide updates and inefficiencies if noted; ensure proper marketing of program across all enterprise platforms
  • Regularly confirm that the volume of leads through various sources (i.e., inbound calls, web contacts, referrals) are adequate to meet study, site, and enterprise goals, and adjust as needed
  • Create and distribute all company marketing materials, including branding materials and other collateral that help support company staff at conferences and meetings
  • Execute recruitment initiatives such as SEO, Google AdWords, Facebook sponsored/organic ads, and PPC
  • Execute all digital marketing campaigns related to recruitment
  • Maintain patient testimonials and ensure posts to website, social media, and all-staff emails
  • Ensure website blog is regularly updated, expanding blog content and provide opportunities for staff to participate if interested

Analysis and Reporting:

  • Maintain portal metric report containing number of leads per portal, indication, status, and success rate
  • Maintain advertising calendar for company and sponsor-initiated marketing strategies

Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Report to duty at physical locations other than the primary assigned location(s) on an as-needed basis. The fluctuating nature of the industry and the existence of multiple physical business addresses mean that employees must be prepared to adjust work location within reason as dictated by business needs.

OTHER SKILLS AND ABILITIES:

  • Possesses strong organizational skills

    • Able to prioritize, delegate, direct, support, assign and evaluate others’ work.
    • Follows through on assignments in a timely manner.
  • Demonstrated abilities in performance management

    • Able to influence and encourage others to perform their jobs effectively & responsibly.
    • Successful previous history with training and leading employee teams.
  • Able to work independently.
  • Functions well in a high-pressure environment.
  • Strong Customer Service orientation.
  • Goal and solutions oriented.
  • Possesses excellent communication skills.

    • Exhibits strong verbal and written communication skills through positive interactions with coworkers, managers, clients and vendors.
  • Displays team collaboration skills

    • Works effectively and collaboratively with team members to accomplish goals
  • Curious and passionate about learning and innovation.
  • Skilled at thoughtful risk taking to accomplish tasks.
  • Able to balance tasks with competing priorities.
  • Able to accept direction and constructive criticism from supervisors, managers, and peers.

REQUIREMENTS

  • Bachelor’s Degree in marketing or a related area.
  • 2+ years of previous relevant marketing/ advertising experience.
  • Knowledge of marketing tools, and social media management.
  • 2+ Years of digital marketing experience.
  • Knowledge of graphic design.
  • Knowledge of CRM software preferred.
  • Proficiency in English required.
  • Proficiency in English and Spanish preferred.
  • Proficiency with Microsoft Office, including Outlook, Excel, and PowerPoint.
  • Historic success with marketing strategy and initiatives.

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Marketing Manager
Department: Marketing

Summary:

Segal Trials is hiring an energetic Marketing and Advertising Assistant. If you want an opportunity to work in Marketing at one of the largest US Neuroscience Medical Research site networks, our Marketing and Advertising position is a great way to start.

The Marketing and Advertising Assistant will be responsible for multiple tasks associated with corporate promotions and patient recruitment initiatives. He or she will obtain direction from the Marketing Manager.

Essential Job Functions:

  • Assist with marketing strategies, recruitment & advertising campaigns, including creative and ad placements
  • Assist with social media planning, content curation & management
  • Assist in coordinating various marketing strategies, including direct mail, emails, print ads, community outreach, networking, online ads, social media, online listings, etc.
  • Assist with marketing & recruitment related reports
  • Assist with presentation & community outreach initiatives
  • Assist with company events & meetings
  • Organize incoming referrals for call center
  • Organize portal metrics to help us determine how many leads we have by status
  • Assist with patient recruitment
  • Help build CRM by storing and managing contact information within CRM
  • Create thank you letters for individuals who complete studies
  • Assist the Marketing department with any day to day administrative tasks required

Qualifications:

  • Degree or experience in marketing, digital marketing, public relations and/or communications
  • Proficiency in Microsoft Word, Excel, Power Point, Adobe Photoshop & Adobe Illustrator REQUIRED.
  • Excellent organizational skills
  • Detail oriented & proactive
  • Excellent communication skills verbal and written
  • Ability to multi-task, prioritize and think strategically
  • Able to interact in an enthusiastic outgoing manner with management
  • Able to work independently and as a motivated team player

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Site Lead, Clinical Operations, Site Manager
Department: Medical & Clinical

DUTIES AND ESSENTIAL JOB FUNCTIONS:

  • All data will be entered and data queries will be addressed according to sponsor/CRO timeline requirements.
  • Review and monitor patient/subject clinical and research laboratory trial data for completeness, accuracy, and consistency identifying and resolving data discrepancies.
  • Update/correct/review data in the clinical databases based on resolved data queries
  • Abstract information and accurately enter it into protocol specific data capture system
  • Perform routine audits to insure quality and completeness of the data submitted.
  • Serve as a liaison and reference resource to Investigators, coordinators and other staff members with questions about data collection or protocol procedures and requirements.
  • Maintain ongoing contact with data suppliers (study team) to insure timely and complete delivery of data.
  • Participate in meetings with regard to data quality assurance.
  • Assist in the development of data acquisition forms (source documents)
  • Provide input to support policies and goals of the department
  • Observe the requirements of working with confidential data
  • Perform other duties as assigned.
  • Posting and updating Clinical Conductor database
  • Review and monitor daily visit log(s) for completeness, accuracy, and consistency while identifying and resolving discrepancies.
  • Assist with day to day administrative tasks required at inpatient hospital.
  • Assist with setting up patient transportation requests.
  • Assist with managing subject database management system.

OTHER SKILLS AND ABILITIES:

  • Organization
  • Typing 35 wpm
  • Data Entry Skills
  • Attention to Detail
  • Confidentiality
  • Independence
  • Analyzing Information
  • Energy Level

Education:

High School Diploma

Experience:

1 year or more

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

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Reports to: Controller
Department: Administration

Summary:

The Administrative Assistant is responsible for performing a range of general administrative functions that support the day-to-day functions of the administrative staff.

Summary of Essential Job Functions:

  • Review and prepare documentation for executive staff.
  • Follow up emails and/or other communications received.
  • Assist with coordination and preparation of meetings and/or other events.
  • Preparing calendars, filing, faxing, copying, scanning, researching and other clerical work.
  • Make travel arrangements, as needed.
  • Coordinate reservation of the conference rooms.
  • Reception duties including greeting guests, calling courier, receiving incoming mail for administrative staff, preparing outgoing mail.
  • Maintain organization and cleanliness of the administrative suites.
  • Order and maintain stock of general office, cleaning, bathroom, and breakroom supplies.
  • Manage special projects when requested.
  • Perform other administrative tasks when required.

Skills And Qualifications:

  • Outstanding communication and listening skills.
  • Strong organizational skills
  • Well versed with Excel and Microsoft Office
  • Great interpersonal skills
  • Hands-on attitude.
  • Ability to prioritize assignments
  • Strong Multi-Tasking ability
  • Ability to effectively communicate with others
  • Self-Starter, and able to complete tasks with minimal supervision

Requirements:

  • At least 3 years of experience as Administrative Assistant or related area.
  • Able to efficiently communicate in English (i.e read and write).
  • Excellent grammar
  • Excellent computer skills (Word, Excel, Outlook, Power Point).
  • Spanish fluency, a plus but not required.

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

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Reports to: Clinical Research Coordinator
Department: Medical & Clinical

Summary:

As an integral member of the Pharmacy Services, the responsibilities of the Pharmacy Technician, include: managing the investigational product (IP) inventory; providing technical direction and assistance with clinical trial protocols; performing drug dispensing activities; maintaining information and record keeping related to clinical trials required by the study protocols; preparing IP products in accordance with protocols ; maintaining the clinical investigational work areas in a clean and orderly manner; performing training/educational functions; performing cross-functional and other duties and responsibilities consistent with the job classification.

Summary of Essential Job Functions:

  • Manages the IP inventory.
    • Manages inventory for clinical investigational drug trials, including independently ordering IP, within scope of authority, receiving, organizing and monitoring the use of IP.
    • Conducts physical counts of IP and resolves any discrepancies.
    • Monitors expiry dates of IP and returns study materials, as required.
    • Maintains separate supplies of returned IP from patients for trials that have this requirement.
  • Provides technical assistance with clinical trial protocols.
    • Utilizes knowledge of equipment and other technical skills to provide technical guidance for protocol summaries.
    • Organizes a study binder for each trial with sections for all required documentation.
    • Participates in the set-up of clinical drug trials, as required, including assembling study binders and other required items.
    • Assists with staff orientation to clinical investigational drug trials.
  • Maintains information and assists in the record keeping related to clinical trials required by the study protocols.
    • Files all paperwork pertaining to inventory control activities.
    • Performs internal audits of IP dispensing records and helps resolves discrepancies
    • Meets with external monitors and responds to questions regarding inventory control and documentation and prepare responses in writing, if required.
    • Prepares site-specific list of active drug studies on a regular basis for distribution to pharmacy staff, if required.
  • Performs drug distribution activities.
    • Preparing medication and supplies for dispensing.
    • Ensures double-checking of all IP products before dispensing.
    • Dispense medication to patients, as per protocol, for all clinical trials.
  • Maintains the clinical investigational drug work areas in a clean and orderly manner.
    • Ensures all IP trial work areas are maintained in a clean, orderly, organized and presentable manner.
    • Ensures all active studies are maintained in an organized fashion to enable respective staff to clearly identify location of study binder and its respective drug supply.
  • Performs workload measurement support functions.
    • Assures completion of continuous quality improvement activities and workload reports.
    • Submits required reports in a timely manner.
    • Assists and participates in team and departmental planning.
  • Performs quality improvement and quality assurance implementation.
    • Perform regular internal audits on IP inventories and drug accountability logs.
    • Assists in identifying problems and suggest improvements.
    • Assists in implementation of quality initiatives and improvements.
    • Responds to technical inquiries from internal staff (i.e. pharmacy staff and study coordinators) and external personnel (i.e. monitors and auditors)
  • Maintains proper functioning of equipment used.
    • Logs temperatures of refrigerators and freezers on weekly basis.
    • Ensures proper functioning of safety cabinets and thermometers.
  • Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention’s of the Act, in a timely manner
  • Performs cross-functional and/or other duties consistent with the job classification, as assigned or requested.

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

APPLY

Reports to: Call Center Manager
Department: Call Center

Summary:

Core responsibilities include customer service, direct patient liaison duties, tracking of referrals and compiling monthly media reports in all areas of recruitment. In addition, responsibilities include working closely with Front Desk Receptionist and Call Center Manger to ensure completion of daily tasks in the department.

Summary of Essential Job Functions:

  • Familiarizes self with each study protocol, site, sponsor/CRO, Centralized Advertising Company and assigned study staff members.
  • Be current on all advertising at each site.
  • Calls Patients referred by Central/National Campaigns & updates for all pharmaceutical companies.
  • Answer calls from new patients, explain studies, conduct phone interviews per IRB procedures and set appointments for new patients in all outpatient offices. Enter information into CTMS.
  • Communicate status and success rates of assigned referrals to call center manager, recruitment and marketing team.
  • Check SICR Gmail and relevant account portals for incoming patient requests to participate in a clinical research trial.
  • Adheres to GCP and HIPAA guidelines.
  • Check messages on main phone line and TPRA.
  • Directs e-mails to appropriate site staff to address patient concerns or question.
  • Answers main telephone extension and fields phone calls and/or schedules appointments with potential clients.
  • Miscellaneous responsibilities incidental to the work described therein.
  • Accurate documentation of transportation requests on site calendars.
  • Maintain Patient Satisfaction and Professionalism throughout all calls.
  • Back up for Front Desk Receptionist (includes all sites).

Skills And Qualifications:

  • Ability to deliver information to caller/patient inquiries.
  • Professional verbal and written communication skills.
  • Ability to project a professional image through telephone interaction.
  • Strong interpersonal and communication skills.
  • Ability to type 30 wpm
  • Excellent computer knowledge.
  • Flexibility, proactive and perseverance.
  • Able to work well under pressure.
  • Able to handle multiple projects simultaneously.
  • Bilingual English/Spanish is preferred.

Education:

  • High School diploma or equivalent or higher education

Experience:

At least 1 year of experience in a call center or related field.

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

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Reports to: Site Administrator
Department: Clinical Operations

Summary:

The Mental Health Technician (MHT) plays a vital role in maintaining the overall safety of all Subjects while in the facility.

Summary of Essential Job Functions:

    • Perform safety rounds at determined intervals while documenting findings.
    • Oversee general milieu while promoting a safe environment.
    • Be knowledgeable of and incorporate non-violent crisis intervention de-escalation techniques to effectively manage the agitated Subject.
    • Understand and honor the established research unit rules, regulations, and Policy & Procedures.

Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Skills And Qualifications:

  • Possesses strong organizational Skills
    • Follows through on assignments
  • Able to work independently
  • Functions well in a high-pressure environment
  • Possesses excellent communication skills
    • Exhibits strong verbal and written communication skills through positive interactions with coworkers, managers, clients and vendors.
  • Displays team collaboration skills
    • Works effectively and collaboratively with team members to accomplish goals
  • Curious and passionate about learning and innovation
  • Able to balance tasks with competing priorities
  • Able to accept direction and constructive criticism from supervisors and managers

Education:

  • High School Diploma

Experience:

  • 2+ years of relevant work experience working in an inpatient setting.
  • Certification in Behavioral Health Technician (CBHT) preferred.
  • Proficiency in English required
  • Proficiency in English and Spanish preferred.

Nothing in this position description restricts management’s rights to assign or reassign duties and responsibilities to this position at any time.

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